have fun.
be challenged.
make a difference.
Current Openings
Canada
Software Developers (JOB # SWE-RM-2018-001)
Corporate Overview
JSI is a privately owned company with offices in Canada, USA, UK and Australia. The position listed below is located in the Kanata, Ontario, Canada.
JSI was founded in 1979 and has a track record as a successful and profitable company with a reputation for exceeding customer expectations. Our customer base and long-term partnerships have positioned JSI as a market leader in investigative analysis solutions. JSI’s 4Sight suite of products, specializing in data processing and analytics, offers versatile solutions that allow our customers to combine any number of disparate data sources into a highly intuitive and visually focused platform. With 4Sight, our customers spend less of their time working with their data and, instead, see patterns, understand trends and gain perspective.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), JSI will provide accommodation, accessible formats and communication supports for the interview process, upon request.
This position is located in our Canada office.
Job Summary
The successful candidate will contribute as part of our agile teams in a casual work environment in which team work, open communication and discussion are encouraged. Powerful developer workstations are used in conjunction with the latest Microsoft and Linux technologies to produce truly enlightened solutions. We are looking for a variety of skills from C# running on Windows to Java running on Linux with bits of Ruby thrown in.
Mandatory Skills
- Phenomenal problem solver
- Proven history of getting things done (e.g. not just a thinker, but someone capable of cranking out a lot of high quality code, and finishing the job)
- Team player—able to share, mentor, code review and check their ego
- Excellent verbal communication
- Committed to continuous professional development
- University degree in Computer Science or related field
- Eligible for up to a top secret level security clearance
Desired Technical Skills
- Agile development experience, including the use of automated unit and integration tests
- Enterprise development experience (large databases, multi-tier applications)
- Multi-team development environment experience
- Product developer (vs. internal tools developer or contractor)
- Experience working with Big Data
- 2+ years of experience with C#, C++ or Java
- Microsoft WPF experience
- Linux
- Keen developer—coding in your spare time
Bonus Skills
- Solr
- Cassandra
Germany
Program Manager
Corporate Overview
JSI is a privately owned company, comprised of over 380 employees in offices located in Canada, US, Germany and Australia.
JSI was founded in 1979, and has an excellent track record as a highly successful and profitable company with a reputation for exceeding customer expectations. Our customer base and longterm partnerships have allowed us to be become recognized leaders in designing and developing acquisition, collection, and analysis solutions for the law enforcement and intelligence communities. JSI’s 4Sight suite of products offers versatile solutions for data management and allows our customers to combine any number of disparate data sources into a highly intuitive and visually focused platform.
This position is located in our Germany office.
Job Summary
Customers are allocated a Program Manager based on a number of considerations; including, value, complexity, or strategic importance to JSI’s business activities. Program Managers are involved in implementations for new customers, as well as account management and contract renegotiations for existing customers. Acting as central points of contact between JSI and their customers, Program Managers coordinate all activities and communication between the various JSI stakeholders and their customers. This position is a full time position, located in Frankfurt, Germany and reports to Country Operations Manager. The successful candidate will work with other Program Managers to ensure consistency and efficiency in the management of all Programs for the region. The position will require regular travel to Europe, the Baltic states as well as some domestic travel.
Key Responsibilities
- As part of the project team, participate as a stakeholder for requirements gathering, contractual negotiations, and review of proposed solutions for new business opportunities.
- Contribute to the successful implementation and completion of a customer’s project, including Site Acceptance Plans and Tests (SAT), training plans, and deliverables.
- At project completion, assume responsibility for all client contract management, including:
- Capabilities and requirements, including capacity planning;
- Engineering contractual deliverables, including maintaining software requirements.
- Non-engineering contract deliverables, including user documentation and training.
- Be responsible for on-going Program Management activities such as:
- Provide primary point of contact to coordinate activities and communication between the JSI internal stakeholders (Technical Support, Production, Training, Engineering, Product Management, Sales, Contracts and Executive) and customer program offices. This includes resource management, delivery timelines, feature development priorities and overall software release schedules.
- Schedule and document the outcome of monthly Program Review Meetings (PRM)
- Create and manage customer prioritised Engineering Change Request (ECR) lists o Support for Program Customer System Requirement Reviews (SRR), demonstrations, and User Conferences
- Proactively adjusting plans to accommodate business priorities, customer requirements and other realities that place demand on the JSI.
- Work collaboratively with other Program Managers on processes, planning, logistics and priorities for all regional Program Customers
- Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints.
- Manage a log of Risks, Assumptions, Issues, Decisions and Dependencies and other account management activities in JSI’s CRM/Saleforce.com application.
Key Skills
- Project Management: experience and knowledge of project management principles and process, managing a set of complex technology projects incorporating hardware and software integrations and implementations.
- Program Management: an ability to collaborate with the customers to understand and support the evolving business goals and vision within the scope of JSI’s strategic direction.
- Communication: Effective communication with internal and external stakeholders.
- Stakeholder engagement: use well developed skills in negotiation and risk mitigation to manage stakeholder expectations. Ability to engage with internal and external stakeholders on a senior level, whilst maintaining the ability to work with SME’s on detail.
Requirements
- Bachelor degree, or higher (such as business, IT project management, etc.)
- Fluency in German and English
- Extensive experience with, or exposure to policing and/or intelligence business culture
- 10+ years experience in a program management and client facing role
- 10+ years experience delivering technology projects in excess of $5 million
- Complex problem solving skills and a broad understanding of hardware, software, technology and infrastructure.
- Ability to grasp and translate high level technical concepts into business requirements, and vice versa.
- Experience working with an internationally dispersed delivery team.
- Ability to work effectively with shifting demands and rapid change.
- Analytical mindset with ability to synthesize findings for executive consumption and decision making.
- Exposure to or knowledge of law enforcement or intelligence concepts would be beneficial.
- Ability to attain and maintain a Top Secret/NATO Security Clearance.
- Willing to travel 25% of the time.
Customer Engagement Specialist
Corporate Overview
JSI is a privately owned company, comprised of over 380 employees in offices located in Canada, US, Germany and Australia.
JSI was founded in 1979, and has an excellent track record as a highly successful and profitable company with a reputation for exceeding customer expectations. Our customer base and long-term partnerships have allowed us to be become recognized leaders in designing and developing acquisition, collection, and analysis solutions for the law enforcement and intelligence communities. JSI’s 4Sight suite of products offers versatile solutions for data management and allows our customers to combine any number of disparate data sources into a highly intuitive and visually focused platform.
This position is located in our Germany office.
Job Summary
The Customer Engagement Specialist is a new role in the German office. This role will work with multiple functions across the organization with the primary goal to ensure the best possible customer experience for JSI end users. The primary responsibilities include; organizing and delivering customer workshops for workflow analysis, Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT) and delivery of customer training across multiple disciplines within the end user environment. This role will work closely with Operations, Program/Product Management, Engineering and the Training organization (in Kanata).
Overall Responsibilities
- Lead customer workshops for FATs, SATs and Workflow analysis.
- Provide training to Global customers and internal employees.
- Provide critical customer input to JSI’s Product and Engineering teams.
- Provide proposal input to RFP responses and/or produce compliance statements to JSI’s Proposal Manager
- Develop a deep understanding of the JSI software suite
- Create and manage customer prioritised Engineering Change Request (ECR) lists
- Participate in Project Management delivery for all European opportunities.
- Collaborate with management to plan and organize training activities according to needs and priorities of JSI customers
- Communicate thoughtful, customized solutions that help customers move forward and grow their engagement plans
- Collaborate with internal teams and account owners, to identify opportunities for existing customers to use more of our platform and remove roadblocks
- Develop and update new training case scenarios and hands-on exercises as required
- Coordinate the development of course material and presentation aids/handouts to ensure overall consistency across JSI’s training curriculum
- Assist with the development of E-Learning material for self-paced and leader led courses.
- Responsible for the upkeep of the training classrooms
- Responsible for the system administration of the training classroom systems
Experience
- University or College degree in Computer Science, Education or equivalent experience
- 3-5 years’ experience in customer engagement roles in a systems integration/software development organization
- Project Management experience and knowledge of project management principles and process
- Well rounded experience with technology, including; networking, applications and server/workstation hardware
- Experience working with an internationally dispersed delivery team
Skills
- An ability to collaborate with the customers to understand and support the evolving business goals and vision within the scope of JSI’s strategic direction.
- Demonstrate composure, resilience, and flexibility as customer needs evolve.
- Ability to keep up with rapid technology changes based on “big data” technologies.
- Strong oral, written communication and presentation skills
- Self-motivated and able to work with minimal direction
- Ability to partner with operations leadership team to ensure compliance with operational standards, and seeks opportunities for ongoing efficiencies and quality improvements
- Must be able to travel 50-75% of the time.
- Fluent in German and English
We want you to remember JSI, so we did something a little different: We asked one of our developers to roam JSI's halls and ask real JSI team members why they came to JSI and why they stay here.
Check out the video below to see what they said.
Our products are driven by the constant changes in communications technology. We offer regular training opportunities, but more importantly you will be learning and developing new skills every day.
Are you interested in learning what our software look like? Here's a sneak peak of one of our JSI products.
We want you to remember JSI, so we did something a little different: We asked one of our developers to roam JSI's halls and ask real JSI team members why they came to JSI and why they stay here.
Check out the video below to see what they said.
Our products are driven by the constant changes in communications technology. We offer regular training opportunities, but more importantly you will be learning and developing new skills every day.
Are you interested in learning what our software look like? Here's a sneak peak of one of our JSI products.
JSI at Work
Great Tech
We develop for mobile, web, and Windows using some of the best tech stacks out there.
New Skills
With dedicated learning hours and a budget for everyone at JSI to train on new technologies, you'll always stay ahead of the curve.
Competitive
Our products are driven by the constant changes in communications technology around the world.
Focused
On top of our quarterly get-togethers where we share our short term and long term goals, every door at JSI is open if you want to know more.
JSI at Play
Social
Basketball, Soccer, Video Games, and Board Games are just some of the social clubs you'll find at JSI.
Balanced
Flexible hours, VPN access and time-in-lieu provide an unmatched work/life balance.